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Sunday, December 1, 2024

router – Lengthy-standing drawback with very excessive ping and occasional packet loss on ADSL line


I’ve searched far and vast for over a 12 months for this drawback and i have but to discovered an answer. Stack Alternate is the final straw earlier than i cancel my DSL subscription, so please bear with me.

I’ve a 16 Mbps DSL subscription in a third world nation. I have been having occasional packet loss and really excessive ping that began at peak hours and now occurs early within the morning too. Listed below are the specs and tech particulars, earlier than i summarize the options i’ve tried to date.

  • Router is Asus DSL-AC52U
  • DSL Log exhibits Zero CRC errors. Attenuation and SNR are inside regular (screenshot is included).
  • Ping beneath regular circumstances is about 70-90 ms. Underneath uncommon circumstances, it goes as much as 900ms at instances.
  • Packet loss happens particularly at regular ping values up starting from 20% as much as 80% (Logs are included for each excessive and regular ping).
  • Excessive ping occurs (typically, and extra typically at peak hours) as follows: Web drops for 2-3 seconds after which returns with 700-800ms ping. Line situation continues to be the identical, zero CRC errors and SNR Margin/Attenuation at similar worth.

Options i’ve tried up to now 12 months:

  • Phone terminals at my finish and at road punch-down field had been cleaned a number of instances.
  • Phone line was changed twice with new cable all the way in which from the punch-down field at my neighborhood degree as much as my place.
  • DSLAM (i hope i am utilizing the right time period) on the primary distribution body feeding the whole block the place i reside was additionally checked and examined.
  • Totally different router was examined and gave similar outcomes.
  • Phone strains are situated no less than 50cm from the closest electrical energy line.
  • DSL supplier assist assured me a number of instances all checks had been performed and my line was in greatest situation obtainable.

I’ve included the Router primary log, PING logs and Traceroute logs at each regular and excessive ping, and Netstat log.

Wanting ahead to your solutions/options.

Logs are uploaded as .txt recordsdata as there are a number of and i am undecided i can match all of them in my put up.

https://file.io/GcfuPc18Y5Ay

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