As I replicate on the unimaginable expertise that was Cisco Dwell! Melbourne 2024, I’m full of inspiration and pleasure from the eagerness and engagement that resonated all through each second of the occasion. Being there in particular person jogged my memory of the very important position human connection performs in driving our tech-enabled world ahead.
Highlights from the Keynote
Throughout my keynote, “Go Past,” I highlighted how we empower clients to rework by innovating for the longer term, optimizing for pace and effectivity, and making certain enterprise resiliency. I shared Cisco’s imaginative and prescient for buyer expertise and emphasised the significance of creating each interplay customized, proactive, and predictive. If you wish to atone for the CX imaginative and prescient, the replay of the session is now accessible.
Whereas seeing new applied sciences come to life is thrilling, delivering a tangible return on funding is what actually issues to our clients. At Cisco Buyer Expertise, we’re dedicated to reaching this whereas offering a private and distinctive journey for all our clients.
Probably the most memorable moments for me was celebrating our CX Buyer Hero Award winners on stage. These people embody Cisco CX’s mission in motion, and, as James Turrell shared in his weblog, they had been honored personally in a devoted session on the Cisco Dwell CX stand.
As I concluded my keynote, my message was clear: Nothing compares to the magic of human connection. With our huge community of experience, Cisco is devoted to supporting you at each step. Your success is our success, and collectively, we’re able to Go Past.
Taking Centre Stage
One of many key highlights of Cisco Dwell Melbourne was taking Centre Stage with my colleague, Carlos Pereira. Collectively, we mentioned how Cisco is accelerating infrastructure modernization and constructing AI execution methods.
With 98% of organizations feeling the urgency to deploy AI however solely 15% being totally geared up, the necessity for AI-ready infrastructure is crucial. Cisco is main the way in which with groundbreaking options just like the Digital Engineer in TAC, which boosts buyer satisfaction, and AI-ready knowledge facilities designed for resilience, safety, and productiveness.
From future-proofing workplaces to enabling digital resilience, we’re centered on delivering actual enterprise outcomes – sooner and extra securely.
Connecting with the Neighborhood
It was inspiring to satisfy the Cisco Networking Academy Dream Workforce at Cisco Dwell. Their ardour for studying and willpower is contagious, and I’m assured the talents they’re creating will go away an enduring impression on the tech trade.
Moreover, we marked 20 years of Cisco’s Delight & Allies group – celebrating progress made whereas acknowledging the highway forward. Thanks to everybody who participated on this milestone. The variety, inclusion, and allyship inside this group make Cisco stronger and extra united.
Replays Out there Now
For these unable to hitch us in Melbourne or these eager to revisit key moments, replays are actually accessible. Keynotes, breakout periods, and panels have been made accessible to increase the learnings and insights of Cisco Dwell Melbourne to a wider viewers. Discover the APJC replays within the Cisco Dwell On-Demand Library at the moment!
A Heartfelt Thank You
I need to lengthen my deepest gratitude to everybody who made Cisco Dwell Melbourne 2024 an unforgettable occasion. Our clients, companions, audio system, and the Cisco staff. Your enthusiasm and presence encourage us to maintain innovating and to maintain “Going Past.”
Thanks for being a part of this journey. I sit up for persevering with our collaboration as we form the way forward for know-how collectively. Please share your highlights from Cisco Dwell Melbourne within the feedback. I’d love to listen to them!
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