Apple customers throughout the globe have been reporting that they’re receiving refunds for AppleCare+ on iPhones they bought and traded in years in the past. Seemingly, there isn’t something particular triggering the refund, however there are a variety of various circumstances.
AppleCare+ refund e mail
Apple is refunding AppleCare+ on all kinds of just lately traded-in iPhone fashions, starting from the iPhone 11 Professional to the iPhone 14 Professional. The e-mail to affected prospects states the next:
Pricey Buyer,
Our data point out that you’re eligible for a refund related together with your AppleCare+ settlement (quantity) for the iPhone 12 Professional Max you returned or traded in.
We’ve got issued a refund for $201.47 to the fee technique related together with your Apple Account. Please permit 30 days for the refund to course of.
When you’ve got questions or need assistance, contact Apple Help.
Sincerely,
Apple Help
Various refund quantities
Curiously, some individuals are seemingly getting refunds in extra of what their unused portion of AppleCare+ would’ve been value. AppleCare+ prices $199 for 2 years of protection on iPhone Professional fashions, and $269 for theft and loss protection. A refund of $201.47 appears a bit excessive, presuming that this buyer used their iPhone for an affordable period of time.
On high of that, Dylan McDonald on X reported that he obtained a refund of $181.36 for AppleCare+ on his iPhone 12 Professional Max, regardless of solely subscribing to the month-to-month plan. He does word that he forgot to cancel his subscription for just a few months after buying and selling in, however even then – the refund ought to’ve been nearer to $40, not $200.
It hasn’t been so constructive for everybody although, and a number of prospects are receiving refunds as small as a pair {dollars}.
Wrap up
If Apple isn’t in a position to robotically refund you, you’re suggested to contact Apple Help, who can present a kind for issuing your “Restore Extension Program Refund.”
It nonetheless isn’t fairly clear what’s happening, however prospects in each the US and UK are receiving such refunds. Customers are additionally exhibiting that they’ve already obtained refunds of their financial institution accounts, so the emails don’t appear to be an error.
It’s value noting that prospects had been all the time in a position to name in and ask for partial refunds on 2 12 months AppleCare+ plans, although Apple is seemingly creating an automatic course of for it now.
We’ll replace this story if we study any clarifying particulars.
Have you ever personally obtained such an e mail? Tell us within the feedback.
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