OpenAI has inked a deal to supply its synthetic intelligence (AI) expertise to ride-sharing operator Seize and assist construct instruments custom-made for the Singapore-based firm’s operations.
Touted as OpenAI’s first such partnership in Southeast Asia, the collaboration can even see Seize staff entry ChatGPT Enterprise in a pilot rollout, in accordance with a joint assertion launched on Thursday. Seize will deploy the generative AI software to pick out staff within the pilot as a part of its efforts to make use of AI instruments to enhance productiveness.
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Seize supplies a spread of providers through its app, together with meals and grocery supply, parcel supply, rides, fintech and cost providers, and telemedicine. It operates in eight Southeast Asian markets together with Singapore, Indonesia, Malaysia, Thailand, and the Philippines.
Below the partnership, the corporate will faucet OpenAI’s visible AI capabilities to include extra automation and pull increased high quality knowledge from visible photographs to enhance its maps.
These efforts will allow Seize to replace GrabMaps quicker and supply a greater expertise for patrons and drivers in its ride-sharing accomplice community, in accordance with the 2 corporations.
Seize can even discover how the corporate can leverage AI to supply buyer help chatbots that higher perceive and resolve points.
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As well as, Seize will use AI-powered textual content and voice capabilities to boost the accessibility of its providers, together with for visually impaired and aged customers who could face difficulties navigating its app on the display.
“[We] consider generative AI has a number of potential to additional rework the way in which we resolve issues for our companions and customers,” Seize chief product officer Philipp Kandal stated in a press release. “Our objective with any new expertise has at all times been to make use of it to unravel actual issues, at scale.”