Microsoft has shared a short lived repair for a identified challenge that causes traditional Outlook to crash when writing, replying to, or forwarding an electronic mail.
These issues seem after updating Outlook for Microsoft 365, Outlook 2021, Outlook 2019, or Outlook 2016 to Model 2412 (Construct 18324.20168), launched on January 7, and can set off “0xc0000005” exception codes.
“You possibly can affirm if that is the difficulty by wanting on the Home windows Occasion Viewer Utility Log for crash Occasion 1000 or Occasion 1001, and the next occasion particulars,” the corporate says in a lately printed help doc.
Microsoft says the Outlook workforce has already discovered a repair for this bug, which will probably be pushed to prospects within the Present Channel subsequent week, on January 28, with Model 2501 Construct 18429.20000.
Nonetheless, till the repair rolls out to affected prospects, the corporate affords a short lived resolution to work across the challenge. This workaround requires these impacted to revert Outlook to model 2411 (Construct 18227.20162), which is not affected by this bug.
To do this, seek for ‘Command Immediate’ within the Home windows search field, right-click the ‘Command Immediate’ icon, and click on ‘Run as administrator.’
Subsequent, paste the next instructions within the Command Immediate window that exhibits up and hit Enter after every:
cd %programfilespercentCommon FilesMicrosoft SharedClickToRun
officec2rclient.exe /replace person updatetoversion=16.0.18227.20162
Final week, Microsoft rolled out a repair for an additional identified challenge that was inflicting Microsoft 365 purposes and Traditional Outlook to crash on Home windows Server 2016 or Home windows Server 2019 programs.
In early January, it introduced that it would mechanically set up the brand new Outlook electronic mail shopper on Home windows 10 programs, beginning with the February 2025 safety replace.
In current months, Redmond additionally shared momentary fixes for different identified Outlook points, together with one which induced Outlook to crash after opening and one other that triggered Gmail sign-in points for traditional Outlook customers