Microsoft is investigating a recognized problem that impacts Microsoft 365 clients and causes basic Outlook to hold or freeze when copying textual content.
These issues seem on methods working Outlook Present Channel Model 2409 (Construct 18025.20096) or greater or when utilizing languages with an IME (Enter Methodology Editor).
“When you choose textual content in a basic Outlook electronic mail after which use the copy shortcut Ctrl+C, Outlook might dangle or freeze,” Microsoft explains.
Redmond says its Outlook crew is investigating this newly acknowledged problem and can present extra information when mitigation measures or a repair can be found. Till an answer is discovered, the corporate gives affected clients a number of short-term fixes to work across the problem.
They’ll revert to a earlier Enter Methodology Editor model utilizing the detailed directions out there on the Revert to a earlier model of an IME help web page.
This requires opening the Settings app, trying to find “IME settings,” choosing their language’s IME settings, clicking Basic, and enabling the “Use earlier model of Microsoft IME” possibility.
Microsoft additionally advises these impacted to revert Outlook to the earlier construct, which is not affected by this recognized problem.
To do this, seek for Command Immediate within the Home windows search field, right-click the “Command Immediate” icon, and click on Run as administrator. Subsequent, you paste the next instructions within the Command Immediate window that exhibits up and hit Enter after every:
cd %programfilespercentCommon FilesMicrosoft SharedClickToRun
officec2rclient.exe /replace person updatetoversion=16.0.17928.20156
In September, Microsoft additionally fastened a bug that crashed Microsoft 365 apps like Outlook, Phrase, Excel, and OneNote when typing or spell-checking a textual content.
One month earlier, the corporate shared short-term workarounds for extra recognized points, together with one that triggered Gmail sign-in points for traditional Outlook customers and triggered Outlook to crash after opening.