Microsoft has mounted a identified challenge that brought on Microsoft 365 functions and Basic Outlook to crash on Home windows Server 2016 or Home windows Server 2019 techniques.
The foundation trigger is a latest Workplace replace, which built-in the React Native framework to help sure Microsoft 365 apps’ options, whereas the influence was restricted to Microsoft 365 customers who up to date their basic Outlook and Microsoft 365 apps to Model 2412 (Construct 18324.20168).
The corporate first confirmed the difficulty on Tuesday after many prospects reported that their Outlook e-mail shopper and Workplace 365 apps, similar to Excel, Phrase, Outlook, and PowerPoint, crashed inside 15 seconds of launch.
On Thursday, Redmond launched an Workplace Suite replace that fixes the bug triggering app crashes on Home windows Server techniques.
“In case your Microsoft 365 Apps shoppers are configured to mechanically replace from the Workplace Content material Supply Community (CDN), then no motion is required. Should you handle updates instantly now you can obtain this newest replace and start deployment,” says a new message added to the Microsoft 365 admin heart immediately.
“We’ll be regularly rolling out this replace of Microsoft 365 Apps to customers on that replace channel beginning January sixteenth, 2025 (PST).”
Workaround additionally obtainable
Prospects who have not had the replace mechanically utilized and may’t instantly set up it on their techniques can even manually revert to Model 2411 (Construct 18227.20162) as a short lived repair by following these steps:
- Open a Command Immediate in Administrator context.
- Kind or paste the 2 instructions into the Command Immediate window and press Enter after every:
cd %programfilespercentCommon FilesMicrosoft SharedClickToRunofficec2rclient.exe /replace consumer updatetoversion=16.0.18227.20152
- To stop Workplace from updating again to the most recent construct, you possibly can flip off updates by clicking File, Workplace Account, Replace Choices, and Disable Updates.
- Put a reminder in your calendar for February eleventh to re-enable updates.
Earlier this week, Microsoft mitigated a Multi-Issue Authentication (MFA) outage that blocked customers from accessing Microsoft 365 Workplace apps.
An outage in early December, brought on by a token technology challenge that brought on authentication requests to fail, additionally introduced down Workplace internet apps and the Microsoft 365 admin heart.
Final month, the corporate introduced that it was investigating one other identified challenge that triggers “Product Deactivated” errors for Microsoft 365 Workplace app customers.