Microsoft is warning of Home windows crashing with the blue display of loss of life on some ASUS laptop computer fashions when making an attempt to improve to the newest model of the working system, Home windows 11 model 24H2.
Microsoft acknowledged the issue in a bulletin late final week, noting that it impacts ASUS X415KA and X515KA laptop computer fashions.
The know-how large defined that it’s working with the laptop computer vendor to resolve the problem and that till an answer is discovered, units liable to getting a blue display of loss of life (BSOD) when making an attempt to finish the set up of the working system is not going to obtain a immediate to replace Home windows.
“After making an attempt to replace to Home windows 11, model 24H2, some ASUS units, particularly the X415KA and X515KA fashions, may encounter a difficulty the place the system is unable to finish the replace,” Microsoft explains.
“In the course of the replace course of, units may expertise a blue display with an error message and can’t full the set up of model 24H2.”
Microsoft means that customers of impacted ASUS pc fashions chorus from making an attempt to manually replace to model 24H2, be it by the Home windows 11 Set up Assistant or utilizing a media creation device.
These going through BSOD errors on their pc might comply with Microsoft’s directions to resolve the issue and get their pc again to a working state.
These replace issues come solely two weeks after Microsoft blocked Home windows 11 24H2 updates on sure Intel PCs, additionally due to BSOD issues.
On the time, the issue seemed to be a sound driver utilized in Intel Core and Intel Atom processors. The workaround was to replace the motive force to a more moderen model.
This time, no additional particulars or workarounds have been offered however it’s value noting that each X415KA and X515KA are powered by Intel tenth/eleventh technology chips.
Home windows 11 24H2 replace issues are additional magnified by the truth that model 22H2 House and Professional have reached their finish of servicing and obtained their final safety replace this month.
The scenario pushes a lot of customers to improve their OS to the newest, actively supported model, which began to roll out initially of the month.
Different issues that customers reported after upgrading to Home windows 11 24H2 embody gaming efficiency points (partially resolved), responsiveness points with apps utilizing the digicam (unresolved), and Disk Cleanup misreporting out there house (unresolved).