Microsoft now blocks the Home windows 11 24H2 replace on computer systems with USB scanners that help the eSCL protocol, a driverless scanning protocol that works over Ethernet, Wi-Fi, and USB connections.
The record of impacted units contains standalone scanners and different units with scan performance, corresponding to multi-function printers, fax machines, modems, and different community units with eSCL protocol help.
The corporate confirmed the problem following widespread studies from affected clients, which began over a month in the past on Microsoft’s personal group web site, Reddit, and different on-line platforms.
“I’ve contacted the completely different distributors, each for the medical software program it connects to and the scanner. In response to Ricoh (the corporate that now owns fujitsu’s scanner department.) There’s not presently a repair they usually’re engaged on it… that submit was made on october thirty first,” one affected buyer mentioned on Reddit.
“Situation has occurred on 5 of our computer systems that had an improve. We additionally constructed a 24H2 from a clear set up and may replicate the issue. Within the HP case, tried new drivers/new firmware and nonetheless nothing,” one other buyer complained.
Brought on by USB mode change failures
As the corporate defined on Friday in a brand new Home windows well being launch dashboard entry, this newly acknowledged challenge is attributable to the gadget not switching from eSCL to USB mode, which permits the scanner drivers to be matched.
“After putting in Home windows 11, model 24H2, you would possibly expertise points discovering USB linked units that help the eSCL (eScanner Communication Language) scan protocol,” Microsoft mentioned.
“You would possibly observe that your gadget doesn’t uncover the USB linked peripheral and the gadget discovery doesn’t full.”
The corporate has added a compatibility maintain to dam the Home windows 11 24H2 replace from being provided on methods with USB-connected eSCL scanners (the safeguard ID is 54762729).
Prospects are suggested to not manually replace affected units utilizing the Media Creation Software or the Home windows 11 Set up Assistant till the problem is resolved.
Over the weekend, Microsoft added one other Home windows 11 24H2 safeguard maintain on methods with Ubisoft video games like Murderer’s Creed, Star Wars Outlaws, and Avatar: Frontiers of Pandora due to crash, freeze, or audio points attributable to adjustments within the working system.