I am at present going through a irritating situation whereas attempting to confirm a company profile on developer.apple.com for my shopper. The one strategy to confirm the group is by receiving a name from Apple Help after offering a telephone quantity and availability.
Here is the issue: regardless of offering the right contact particulars for the particular person liable for this within the group, Apple at all times sends an electronic mail afterward saying they tried to name, however an automatic machine prevented them from leaving a message or finishing the verification. We tried utilizing the telephone numbers of a number of folks from the identical group, and every time it ended up the identical.
Oddly sufficient, the one time Apple Help managed to get via was after I (the developer) supplied my quantity. They referred to as, and I defined the state of affairs, however I couldn’t confirm since I’m not the designated particular person for the group. We even purchased a brand new quantity, however the situation continued.
This has triggered important delays and frustration for each me and my shopper. The one distinction I can consider is that I take advantage of an iPhone—although I’m undecided if that’s related right here. Has anybody else encountered this situation? Or discovered a workaround?
I’ve tried contacting Apple Help a number of occasions to discover different strategies, however I’ve hit a useless finish each time. Any recommendation or insights can be significantly appreciated!
Thanks prematurely
Recap of what we tried:
- Attempting a number of numbers of individuals from the identical group
- Shopping for and offering a totally new quantity
- I supplied my quantity (and it labored however I could not confirm, since I am not worker of a company)
- All of the numbers are utilizing the identical service
- We tried calling service however they could not do something on their finish
- Tried explaining the state of affairs to Apple Help and search options however this attain deaf ears