For years, I watched Cisco Dwell periods with admiration — every one sparking the identical thought in my thoughts: “In the future, I wish to be up there, too.” I utilized to talk at Cisco Dwell yr after yr, refining concepts, evolving with expertise tendencies, and studying from every “thanks, however not this time” electronic mail, every one a small sting of disappointment, but in addition motivation to maintain pushing ahead. 
In 2025, that dream lastly turned a actuality.
My session, targeted on chatbots and digital assistants in Cisco Contact Centres, was accepted for Cisco Dwell EMEA 2025 — and to my absolute astonishment, it bought out, with a ready record of attendees wanting to dive into the subject.
The Excellent Timing
Cisco Dwell isn’t simply an occasion — it’s a world stage the place expertise leaders and innovators share concepts that form the long run. For me, being accepted as a speaker wasn’t simply an achievement, it was the belief of a dream years within the making. To lastly stand on that stage felt like stepping right into a second I had envisioned for therefore lengthy.
The timing couldn’t have been extra good. Cisco had simply launched the Webex AI Agent, a complicated digital assistant designed to revolutionize buyer assist, and I had the unbelievable alternative to faucet into the joy over this launch with my speak, giving real-world context to a cutting-edge answer.
I shared how AI-powered digital assistants are reworking the best way we take into consideration buyer experiences — automating repetitive duties, enhancing decision instances, and letting people deal with complicated, high-value interactions. However what really amazed me was how the viewers related with the subject. Individuals didn’t simply fill the seats — they had been engaged, sparking conversations and asking questions that prolonged past the session itself.
Extra Than Only a Speak 
The expertise didn’t finish when the session did. Being accepted as a Cisco Dwell speaker — after so many tries — has not solely been a profession milestone however a profession catalyst. It’s positioned me unexpectedly as a Topic Matter Knowledgeable in Contact Centre AI, opening doorways to conversations, collaborations, and new alternatives that weren’t even on my radar earlier than.
However most significantly, it jogged my memory that persistence pays off, particularly while you’re supported by an organization like Cisco.
Why Cisco Makes This Potential
Cisco isn’t only a tech firm — it’s a spot that believes within the individuals behind the concepts. I’m extremely grateful to work in an atmosphere that empowers staff to develop, converse up, and take the stage (actually). Being given the platform to share one thing I’m captivated with — and seeing that keenness resonate with others — is a second I’ll carry ahead with pleasure.
What’s distinctive about Cisco is the way it encourages us to dream large and gives the instruments to make these desires a actuality. To anybody with large profession desires: hold going. Your voice issues, your concepts matter, and at Cisco, they’ll all the time have a spot to shine.
Mine did — and it’s just the start.
Are you able to discover a place the place you’ll be able to shine? Uncover a profession alternative now!
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