Cybercriminals Impersonating KnowBe4 Coaching Emails

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Cybercriminals Impersonating KnowBe4 Coaching Emails


Phishing Attacks Within the ever-evolving panorama of cybersecurity threats, we have just lately encountered a classy phishing try concentrating on one in all our valued KnowBe4 prospects. This incident serves as an important reminder of the significance of remaining vigilant and sustaining strong e mail safety measures.

Our buyer obtained a suspicious e mail that carefully mimicked KnowBe4’s reliable “Please Full Assigned Coaching” notifications. At first look, the e-mail appeared genuine, demonstrating the rising sophistication of phishing assaults.

This is an instance of what the phishing e mail seemed like:

Screenshot 2024-10-31 at 1.39.13 PM

Happily, the client’s e mail safety controls efficiently blocked the malicious e mail because it failed DMARC  authentication.

Key Indicators of the Phishing Try

  1. Spoofed Sender Area: Upon analyzing the e-mail headers, it was found that the e-mail was despatched from a suspicious area: [@]docusign[.]gr[.]com. This can be a clear crimson flag, as reliable KnowBe4 emails would by no means originate from a third-party area.

  2. Malicious URL: The e-mail contained a hyperlink to concursolutions[.]us[.]com, which isn’t related to KnowBe4. On the time of writing, this web site has been taken down, however it was probably a phishing web page designed to steal credentials or different delicate data.

Classes Discovered and Finest Practices

This incident highlights a number of vital factors:

  1. E mail Authentication is Essential: The client’s DMARC implementation efficiently caught this phishing try. We strongly advocate all organizations implement and preserve strict DMARC, SPF, and DKIM insurance policies.

  2. URL Inspection: At all times hover over hyperlinks to confirm their vacation spot earlier than clicking. On this case, the URL clearly didn’t result in a KnowBe4-owned area.

  3. Sender Verification: Verify the total e mail deal with of the sender, not simply the show title. Reputable KnowBe4 emails will at all times come from a knowbe4.com area.

  4. Keep Knowledgeable: Cybercriminals are always updating their ways. Common safety consciousness coaching helps staff keep forward of those evolving threats.

  5. When in Doubt, Attain Out: For those who’re uncertain about an e mail’s legitimacy, contact your IT division or the supposed sender by means of a recognized, trusted channel.

We urge all our prospects and companions to stay vigilant towards all these assaults. Cybercriminals are more and more concentrating on security-aware organizations, hoping to catch even essentially the most cautious customers off guard.

KnowBe4 empowers your workforce to make smarter safety choices day-after-day. Over 70,000 organizations worldwide belief the KnowBe4 platform to strengthen their safety tradition and cut back human danger.



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