ROUTE. SWITCH. TSHOOT.
You would possibly recall that again in 2010, the extremely popular CCNP Routing & Switching certification included these three well-liked exams. Quick ahead to right this moment, and I nonetheless bear in mind TSHOOT fondly. The examination was a very new expertise: After answering just a few multiple-choice questions, you have been introduced with a sequence of bother tickets and needed to decide what was damaged in a posh community, the place the difficulty was situated, which know-how wanted to be fastened, and which instructions to deploy to resolve the difficulty. This was correct troubleshooting, and the examination truly examined your data of Cisco routing and switching applied sciences. Cisco even publicly shared the community topologies used within the TSHOOT examination that will help you put together.
I bear in mind taking the TSHOOT examination a number of instances to recertify my CCNP R&S. I used to be educating ROUTE, SWITCH, and TSHOOT programs for studying companions but additionally at a neighborhood Networking Academy. My NetAcad college students loved the problem of fixing these advanced community points as they consolidated their routing and switching abilities.
In 2020, Cisco Studying & Certifications retired the previous CCNP Routing & Switching certification and launched the CCNP Enterprise, changing ROUTE, SWITCH, and TSHOOT with the brand new ENCOR and ENARSI exams and programs. Apparently, the present ENARSI examination subjects embody a number of “troubleshooting” duties, making it a stable contender for changing TSHOOT, however ENARSI additionally serves because the substitute for ROUTE because it covers superior routing subjects.
Though I like ENCOR and ENARSI, I (and plenty of others) miss the TSHOOT examination and course.
Once I joined Cisco in 2021, I proposed a Cisco Stay session primarily based on my TSHOOT educating expertise. I designed a posh IPv4 and IPv6 community and created 27 bother tickets for attendees to repair throughout a four-hour instructor-led lab. The lab has been so well-liked that over the previous three years I’ve introduced it 9 instances at Cisco Stay occasions, with a tenth and eleventh arising at Cisco Stay Amsterdam in February 2025.
You is likely to be questioning “Patrick, why are you telling me all this?”
Properly, I’ve obtained some thrilling information to share. WE’VE DECIDED TO BRING BACK THE TSHOOT COURSE!!!!!! We’ve up to date the content material, renamed it, and made it obtainable on Cisco U. for All Entry subscribers!
The brand new studying path known as Troubleshooting Cisco Enterprise Networking Options (ENTSH) and contains two tracks. The primary observe covers troubleshooting methodologies and procedures in addition to finest practices for community upkeep. The second observe is damaged down into 5 case research that require you to resolve bother tickets logged by your colleagues at fictitious corporations.
The case research seem like this:
On Monday, you arrive at your office at SECHNIK Networking Ltd. 4 workers inform you that every little thing labored positive on Friday, however now they’re dealing with points. Because the senior engineers are all out, it appears that you’re the one one on website who can repair the next points:
- Kimberly, the person on PC1, can not entry information on the server at 172.16.200.10.
- Andrew, the person on PC2, can not entry the Web. Andrew is making an attempt to entry the general public server at 209.165.200.2.
- Carol, the person on PC3, can not use SSH to connect with the server at 172.16.200.10.
- Jack, the person on PC4, says he needs to entry the Web by IPv6. Jack provides that as a result of Andrew has entry, so ought to he.
Every case examine revolves round a unique community infrastructure and can take a look at your data of VLANs, trunks, STP, EtherChanel, FHRPs, EIGRP, OSPF, BGP, NAT, ACLs, SSH, IP SLAs, route redistribution, DHCP, NTP, and AAA.
The labs for ENTSH are solely virtualized and spin up inside three minutes, permitting you to shortly get began along with your studying. Every lab features a debrief that analyzes and explains the difficulty tickets. These debriefs assist you to perceive methods to finest resolve the problems customers report.
When you’re concerned with seeing a demo of ENTSH, take a look at the Snack Minute we are going to launch February 18, 2025, during which I’ll present Kareem Iskander and Matt DeNapoli what the brand new studying path appears to be like like.
When you’re planning on attending Cisco Stay in Amsterdam or San Diego, you possibly can register for my CCNP Enterprise Arms-On Troubleshooting lab (LTRCRT-2002) and see what number of bother tickets you possibly can repair in 4 hours!
Take a look at the brand new Troubleshooting Cisco Enterprise Networking Options (ENTSH) studying path on Cisco U., and study to troubleshoot like a professional!
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