At Lenovo’s Tech World 2024, each Lenovo and Motorola introduced groundbreaking synthetic intelligence (AI) improvements, aiming to push the boundaries of hyper-personalization in shopper know-how. Lenovo debuted “AI Now,” a generative synthetic intelligence (genAI) system constructed on Meta’s Llama 3.1 AI mannequin, which guarantees to make PCs smarter by turning them into personalised digital assistants. The standout characteristic? Hyper-personalization with out compromising person privateness.
Not like most AI methods that depend on cloud computing, AI Now retains interactions saved regionally on the machine. Furthermore, the genAI assistant working on the PC is powered by the system {hardware} and a Native Giant Language Mannequin (Native LLM), a one-of-a-kind innovation that not solely limits the AI’s interplay with the cloud however can ship responses to person queries with out an web connection.
Likewise, Motorola (a Lenovo firm) previewed “Moto AI,” a genAI assistant that goals to make smartphones hands-free. Customers can now handle their units with voice instructions, and options like “Catch Me Up” and “Pay Consideration” assist summarize private communications or transcribe conversations for assessment. The “Keep in mind This” characteristic additionally allows customers to seize stay moments or on-screen data by means of voice and gesture instructions.
“Our agentic AI-powered methods retain person context and reminiscence, permitting for extra pure, steady interactions with out the necessity to reintroduce data. By compressing a number of historically massive AI fashions into environment friendly 7-billion parameter autonomous methods, we plan to ship high-performance AI throughout Lenovo and Motorola ecosystems whereas sustaining accessibility,” Yang Yuanqing, CEO of Lenovo Group, advised me. “Our purpose is to develop a singular non-public information base inside shopper units that adapts to particular person wants, with out requiring any technical experience to function.”
Each manufacturers are betting on genAI to drive the next-gen of AI-powered shopper tech. However can these AI developments ship on their guarantees with out compromising person privateness?
A New Period of Assistants: Can We Belief AI with Delicate Knowledge?
Lenovo’s AI Now presents hyper-personalized AI options, storing person information regionally inside the person’s system {hardware}. The AI can summarize paperwork, transcribe conferences, and even modify machine settings primarily based on pure language enter—all with out an web connection. The innovation is powered by a singular structure combining the CPU, GPU, and NPU to energy the AI system and person interactions regionally, making a Private Data Base (PKB) saved fully on the machine.
AI Now doesn’t simply carry out duties; it retains context and reminiscence, so customers don’t must reintroduce their preferences. This creates a extra pure, steady interplay. Lenovo asserts that the native LLM structure is a “first within the trade innovation”, that may ship personalised shopper experiences whereas safeguarding information privateness.
“The way forward for AI is personalised, proactive, and predictive. AI Now’s our first step in direction of growing an Agentic AI system for customers—an augmented intelligence that is aware of your preferences, understands your distinctive cognitive behaviors, and autonomously works for you,” Tolga Kurtoglu, CTO of Lenovo, advised me. “It transcends the static, chatbot-driven use instances, delving into your each day exercise and interplay information together with your PC, processing these insights, and reworking them into actionable outcomes to spice up shopper productiveness.”
Motorola’s Moto AI additionally harnesses the ability of Native LLM and LAM know-how to streamline on a regular basis duties in your cellphone—from setting alarms to producing contextual insights from captured or saved content material. For example, if you snap a photograph, Moto AI works quietly within the background, pulling in important particulars and context concerning the picture. With only a easy voice command, you may revisit these recollections anytime.
Throughout its demonstration, Motorola showcased how Moto AI can function autonomously, mimicking human-like interplay with out the person needing to the touch the display—one thing different AI assistants, like Siri or Google Gemini, battle to realize. Customers can merely say instructions like “Guide an Uber” or “Reserve dinner at my favourite restaurant,” and watch because the AI executes these duties proper earlier than their eyes, with an interface that easily mirrors typical human smartphone interactions.
Motorola’s modern strategy integrates a number of AI fashions from OpenAI, Stability AI, and others, permitting the AI to excel in particular duties. The corporate goals to place Moto AI as a direct competitor to established leaders within the AI assistant house, together with Apple’s Siri and Google’s Gemini, each of that are closely investing in generative AI and shopper information safety. Nonetheless, a noteworthy facet of Moto AI is its steady recording of actions occurring inside the cellphone, enabling it to learn notifications, emails, and messages internally. So, is Moto AI actually secure for customers?
Privateness vs. Comfort: How Safe Are These AI Methods?
Whereas the comfort of those AI assistants is evident, the query of privateness stays a big concern. This might elevate alarms that the cellphone’s AI assistant is aware of extra concerning the person’s private life than themselves, even whether it is processed regionally. In response to shopper information privateness considerations, Jeff Snow, Motorola’s Head of AI and Software program Experiences, emphasised that the AI assistant centralizes delicate person information to the cellphone itself.
“We consider our AI-powered telephones will come throughout as a robust machine for productiveness, because the AI doesn’t contact do not contact app information however puppeteer human actions by recording person preferences,” Snow advised me. “Our strategy to AI is totally different, as a substitute of the person being the one artistic we’re enabling strategies to the customers from AI on how they’ll collaborate with the AI. We’re presently in Beta and plan to resolve extra person challenges by means of options earlier than launch.”
Lenovo and Motorola are presently centered on balancing AI-powered comfort with privateness safety. Their on-device AI methods provide enhanced personalization, however public belief in AI assistants will hinge on customers’ confidence in information safety. Will customers embrace the comfort whereas not being fully assured their private information is secure? The reply to this query may form the way forward for AI-driven shopper know-how.
