NetSuite’s CSV import characteristic is a lifesaver when it’s worthwhile to deal with large chunks of information . It permits you to add or replace a number of data rapidly, like establishing buyer knowledge or creating merchandise data. For instance, in the event you’re establishing a sandbox, you possibly can usher in customers and roles simply with CSV imports.
However these imports don’t at all times go easily. Seeing “0 data imported” is a standard headache for NetSuite admins or builders. Errors pop up when knowledge doesn’t match what NetSuite expects, and fixing one downside typically reveals others. Every error may have its personal repair earlier than the import can work absolutely.
On this information, we’ll have a look at eight frequent CSV import errors in NetSuite, the place they present up in several workflows, and easy fixes for every. We’ll additionally present how Nanonets AI helps by catching these errors earlier than they get in your means. With superior machine studying, Nanonets makes positive your knowledge is right and able to go, so you possibly can skip the guide checking and go straight to importing.
Record of Frequent CSV Import Errors
1. Document Already Exists
Description:
This error means NetSuite thinks there’s already the same file within the system, which it sees as a possible duplicate. It’s a useful approach to keep away from having a number of entries for a similar factor, even when that’s not your intention.
Workflows The place This Can Happen:
- Gross sales Transactions: When importing many gross sales orders, every transaction wants a singular identifier to keep away from duplicates.
- Buyer Imports: When updating buyer data, errors pop up if the system sees duplicate buyer IDs.
Decision:
Use the Exterior ID subject to group associated strains. For instance, when importing a transaction with a number of strains, give it a singular Exterior ID so NetSuite teams these strains underneath one transaction as an alternative of flagging duplicates.
2. Please Enter a Worth for Quantity
Description:
This error exhibits up when NetSuite can’t calculate an quantity as a result of one thing’s lacking—just like the “Fee” or “Amount.” NetSuite wants these fields for all transactions so it will probably calculate totals correctly.
Workflows The place This Can Happen:
- Vendor Payments: This occurs loads with vendor payments in the event you’re lacking charges or portions for every merchandise.
- Invoices: If amount-related fields are lacking in an bill import, NetSuite received’t know find out how to calculate the full.
Decision:
Be certain fields like “Fee” and “Amount” are mapped and appropriately formatted in your CSV. Additionally, be sure objects have a “Base Value” in NetSuite, even when it’s zero, so the system can do the maths with out points.
3. Chart of Accounts Error
Description:
Whenever you’re importing accounts, the order issues loads. Mother or father accounts want to return earlier than little one accounts, and if account sort values are off, you’ll get errors like “Invalid guardian reference key.”
Workflows The place This Can Happen:
- Account Setup Imports: This occurs typically when establishing accounts in a brand new NetSuite atmosphere.
- Subsidiary Accounts: Importing COAs throughout subsidiaries can set off errors if the hierarchy is off or guardian accounts aren’t listed first.
Decision:
Record guardian accounts earlier than little one accounts in your CSV. Additionally, be sure account sorts are appropriately chosen to forestall errors. For additional assist, add dropdowns to your COA template to verify solely allowed account sorts are used.
4. Invalid Division Reference Key
Description:
This error often occurs when a division referenced within the CSV isn’t arrange proper in NetSuite or is inactive. Departments should be mapped appropriately, particularly in firms with a number of subsidiaries.
Workflows The place This Can Happen:
- Expense Allocations: Frequent when importing journal entries with division codes.
- Payroll Imports: Payroll typically has division assignments for every line merchandise, and misalignments could cause this error.
Decision:
Test that division names in your CSV comply with the fitting format and embody parent-child hierarchy (like “Gross sales: East Area”). Additionally, affirm that departments are lively and mapped to the fitting subsidiary.
5. Invalid Entity Reference Key
Description:
This error exhibits up if an entity (like a buyer or vendor) within the CSV doesn’t have the permissions, foreign money, or different settings that match what NetSuite expects. As an example, if a buyer file lacks the foreign money in your CSV, the system will flag it.
Workflows The place This Can Happen:
- Multi-Forex Imports: In multi-currency setups, this error is frequent if an entity lacks the foreign money wanted.
- Cross-Entity Transactions: Journal entries with a number of entities, like departments or subsidiaries, typically have these errors.
Decision:
Earlier than importing, examine that each one referenced entities are lively and have the fitting foreign money set. Additionally, affirm that the formatting in your CSV matches NetSuite’s wants and that permissions match for the importing consumer.
6. Invalid Tax Code Reference Key
Description:
This error seems when a tax code within the import file doesn’t match what’s arrange in NetSuite. It’s typically brought on by inactive or incorrect tax codes or when the tax code doesn’t apply to the chosen subsidiary or merchandise.
Workflows The place This Can Happen:
- Gross sales Transactions: When importing gross sales transactions like invoices or gross sales orders, the incorrect tax code can stop the complete import.
- Vendor Payments: This error typically exhibits up in vendor invoice imports if tax codes don’t match the seller or subsidiary settings.
Decision:
Test that the tax codes within the CSV file match those configured in NetSuite and are lively. Tax codes ought to align with the suitable subsidiary, location, and entity in NetSuite. Working a saved search of lively tax codes earlier than importing will help make sure you’re utilizing legitimate codes.
7. Superior Intercompany Journal Entry Import Errors
Description:
This error often happens with intercompany journal entries when the “Due To/From Subsidiary” subject doesn’t align with some other subsidiaries listed. GL accounts additionally must be arrange for intercompany eliminations.
Workflows The place This Can Happen:
- Intercompany Transactions: Transactions throughout subsidiaries will fail if GL accounts aren’t configured for intercompany assist.
- Monetary Consolidation Imports: When consolidating knowledge, points pop up if intercompany account setups aren’t right.
Decision:
Be certain the “Due To/From Subsidiary” subject matches with the subsidiaries within the journal entry strains. Additionally, confirm that GL accounts are arrange for intercompany transactions and reference the right accounts.
8. Document Does Not Exist
Description:
This error comes up if a file within the CSV can’t be present in NetSuite. It could possibly additionally occur if subject values within the CSV don’t match NetSuite’s format, resembling utilizing an ID that doesn’t exist.
Workflows The place This Can Happen:
- Stock Changes: Frequent when importing stock updates if the data don’t line up with what’s already in NetSuite.
- Vendor Imports: Errors additionally seem when importing distributors if some referenced distributors don’t exist in NetSuite.
Decision:
Test that the Exterior IDs in your CSV file are right and distinctive. Run a saved search in NetSuite to confirm the IDs earlier than importing, and replace them within the CSV as wanted.
Ultimate Ideas
CSV imports are an environment friendly approach to handle knowledge in NetSuite, however errors are sure to occur. Even when an import finishes with out points, workflows might not perform as anticipated in the event you overlook sure settings, just like the “CSV” context. All the time contemplate the impression of your imports in your present workflows.
Nanonets AI makes this course of simpler. With its machine studying and AI workflow capabilities, Nanonets catches knowledge points earlier than they gradual you down. Nanonets mechanically checks for format errors, validates references, and flags lacking values, so that you don’t must. By simplifying pre-import checks, Nanonets helps you get your knowledge into NetSuite rapidly and precisely—releasing up your workforce for different work.